CONTACT
GENERAL INQUIRIES
hello@eternal.tv
TECHNICAL SUPPORT
support@eternal.tv
hello@eternal.tv
TECHNICAL SUPPORT
support@eternal.tv
When are mobile and TV apps going to be available?
Apps are now available on iOS™ Android™ Roku™ Apple TV™ Fire TV™ and Android TV™
How do I upgrade or cancel my subscription?
You can modify your membership anytime.
After logging in, go to “My Account” > “Billing” > “Change Plan”
How do I submit my show to Eternal Family?
Use our Submissions Page
When do I get charged for Eternal Family?
You will be automatically charged on the same day every month on a monthly plan
and on the same day every year on annual plan
Where can I access Eternal Family?
Our service is available worldwide, there are no geo-restrictions in place.